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SamTrans OnDemand, a rideshare service, is now serving Linda Mar and southern Pacifica.

OnDemand Service Area FLX Pacifica
(ended May 4, 2019)
SamTrans Bus Routes

How Does it Work?

Download the SamTrans OnDemand App

Powered by Via Technologies, the SamTrans OnDemand app allows you to conveniently book and pay for your ride on your smartphone.

Create an account (must be over the age of 13). Don't have a smartphone? Call Customer Service at 1-800-660-4287

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Book a ride

Use the app or call Customer Service. You can book using the app Monday through Friday, 6:15 a.m. to 6:30 p.m. or over the phone 7 a.m. to 6:30 p.m. Riders can book a trip for up to 5 passengers at a time (you + 4 others).

Track in real-time

We’ll tell you when your ride should arrive to pick you up through text message or app notification. Use the app to track your vehicle in real-time.

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Board, pay and ride

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If you already paid through the app, the driver will have that information and you’ll be good to go. If you’d like to pay onboard, you can do so with cash, Clipper, paper passes, or the SamTrans Mobile app.

The SamTrans OnDemand App


  • Book and pay for your ride*
  • Provides you with an estimated pick-up time
  • Tracks your shuttle in real-time
  • Provides trip notifications

*Note: Must be 13 years of age or older to set up an account in the app.

What are the service hours for SamTrans OnDemand?

OnDemand App Bookings

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Monday through Friday
6:15 a.m. to 6:30 p.m.

Over the Phone Bookings

Monday through Friday
7 a.m. to 6:30 p.m.

How much does it cost?

BUS FARE One Way Day Pass Clipper
Adult $2.25 $5.50 $2.05
Youth & Eligible Discount $1.10 $2.75 $1.00
NOTE: Exact change please. Driver does not make change.

Frequently Asked Questions

We Want Your Feedback

Tell us what you think about the new FLX OnDemand service by providing feedback in the app or by calling  SamTrans Customer Service at 1-800-660-4287. 


Privacy Policy and Terms of Service

Read our privacy policy and terms of service.

Customer Service

Booking & Trip Planning
(TTY 650-508-6448)

Para traducción llama al 1.800.660.4287
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